The Irvine Ranch Water District Website Has the Answers
Save Time, Look Online
Do you have questions about your balance, water bill or need to start or stop your service? You can save time by going online.
At www.irwd.com, it’s easy to complete many of these tasks in seconds:
- Check Your Balance – you can check your account balance, view your payment history, and compare your water usage to a year ago by clicking on “Account Access.”
- Pay Your Bill Online – save a stamp, save gas and save a tree: Pay your bill online. Pay with your checking or money market account through eBill, IRWD’s safe and secure electronic billing system. By signing up, you will no longer receive a paper bill in the mail, but will receive email notifications informing you that your bill is ready.
- Questions About Your Bill? Not sure how to calculate your bill? Click on “Understanding Your Bill” and use our rate calculator to estimate your next bill and get answers to the most frequently asked billing questions. There is also a PDF of “Your Bill Explained” to help you.
- Start, Stop Service – New customer? Moving? You can start or stop your service by filling out the online form after clicking on “Start/Stop Service.” All services will be performed the next business day.
- Why is My Bill So High? Want to know why your water bill is higher than it should be? You may have a leak or may have been overwatering your yard. Get tips and tricks on how to fix these common issues by clicking on “Water Leaks.” This page also features helpful videos such as “How to Check Your Home for Leaks,” “How to Fix a Toilet Leak in 90 Seconds,” and “Top Three Reasons for a High Water Bill.”
IRWD Adds More Convenience for Customers
Additional Parking
Customers visiting the Irvine Ranch Water District administrative offices during regular business hours now have even more parking options, with the addition of five dedicated short-term parking spots.
“We appreciate customers’ patience as we re-organize our parking,” said Customer Service Manager Gina Jackson.
The parking lot at the IRWD Sand Canyon facility was expanded a year ago. The constant ebb and flow of customers coming in to pay bills, or conduct business at the engineering counter made it necessary to add the additional spaces.
Regular business hours are Monday through Friday, 8 a.m. to 5 p.m. Engineering counter hours are Monday through Thursday, 8 a.m. to 4:30 p.m. and Friday 8 a.m. to 4 p.m.
More information about IRWD is available on our website.
Contact: Shannon Reed, Public Affairs Manager
reeds@irwd.com, (949) 453-5500
Irvine Ranch Water District Wants to Help You Conserve
Send a Pic, Get a Kit
Submit a photo showing how you save water by fixing a leak, replacing you’re thirsty grass with climate-appropriate plants, taking your car to a car wash, or other innovative ways, and we will send you an Always Water Smart conservation kit.
These kits include a water nozzle, a shower timer, an aerator, leak detection tablets to check for toilet leaks and more.
After you post your photos to our Facebook page, you will be contacted for your mailing address, also through Facebook.
Photos may be featured in our monthly newsletter, Pipelines, on Face book, or our website, www.irwd.com. Participants must be IRWD customers. Photos become property of IRWD. Supplies of conservation kits are limited and available on a first-come, first-served basis.
IRWD and Shadetree Help Beautify UCI Housing
88 Trees Planted
When freezing temperatures and blizzards were making headlines in the East, students in the West were planting trees at UC Irvine on a warm winter day. The 88 trees were furnished to the Mesa Court housing complex by the Shadetree Partnership and Irvine Ranch Water District. Shadetree’s nursery is located on the campus.
“Mesa Court is one of UCI’s original housing complexes, so many of these plantings date back to 1965,” said Tim Guesman, associate director of operations for Mesa Court. “The goal is to replace them as needed.”
The 16-acre complex has 29 resident halls and is now used primarily for freshman housing. Students volunteered to learn the finer points of tree planting, and then worked hard to give the trees their new home.
Dave Asman, landscape contracts administrator for IRWD and Shadetree representative, gathered with students and instructed them how to plant the Chinese flame trees, California peppers, Canary Island pines, red buds, toyons, crepe myrtles, California sycamores, and Chinese elms. Then the students took over.
“This is a great way to make a difference,” said student Olivia Carbonero. “What better way than to plant trees?”
The California friendly trees were selected from Shadetree’s vast inventory. Information on IRWD’s environmental programs is available on our website.
Irvine Ranch Water District Selects Science Fair Winners
Water Quality Professionals Judge
Four Irvine Unified School District students had their water-related science fair projects selected for honors by Irvine Ranch Water District. The projects were selected during the school district’s annual science fair on February 26.
The students will be honored at the May 28 IRWD Board of Directors meeting. IRWD Water Quality professionals have participated in the school’s science fair since the 1980s. Judging this year were Melinda Bergen, a supervisor in the chemistry section of the IRWD Water Quality Laboratory, and Michele Drzymkowski, Laboratory Quality Assurance/Quality Control.
Students whose projects were selected are:
- Ryan Long, grade 7, Lakeside Middle School for, “Something’s in the Water”
- Aurnov Chattopadhyay, grade 8, Rancho San Joaquin Middle School for, “The effectiveness of Water Filtration Systems”
- Jocelyn Cheng, Helen Yang, Madeleine Chow and Isabelle Chow, grade 8, Rancho San Joaquin Middle School for, “Pollution and Shrimp”
- Jaeho Kim, grade 11, Woodbridge High School for, “Effects of Eutrophication on the Growth of Macroalgae”
For more information on the IRWD educational programs, visit our website.
