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customer care

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November 29, 2021 10:01AM
November 29, 2021 10:01AM
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customer care

Social media policy

We welcome you to Irvine Ranch Water District's (IRWD) social media channels. The purpose of those social media pages is to present matters of public interest, including water-related news, conservation information, and events.

IRWD’s social media sites is not to be used for political purposes or as an avenue to advertise public meetings or solicit public comments for meetings. We encourage you to submit your comments but please note this is a moderated online discussion site and not a public forum. We expect conversations to follow the conventions of polite discourse.

We reserve the right to delete comments that:

• contain vulgar language, personal attacks of any kind, or offensive terms that target specific ethnic or racial groups

• are off-topic

• are political in nature

• make unsupported, inaccurate, or invalid accusations

• promote services or products, solicitations, advertisements, or endorsements of any financial, commercial or non-governmental agency

• repetitive posts copied and pasted by multiple users

We reserve the right to delete photos, videos, or links that:

• contain vulgar language, nudity, personal attacks of any kind, or offensive terms, visuals, or audio that target specific ethnic or racial groups

• are off-topic

• make unsupported, inaccurate, or invalid accusations

• are political in nature

• promote services or products, solicitations, advertisements, or endorsements of any financial, commercial or non-governmental agency.

We also encourage you to use the "report comment" link to the right of each comment if you believe a comment violates the social media sites' terms of service.

We don’t edit comments to remove objectionable content, so please ensure that your comments contain none of the above or they will be deleted in entirety.

Reporters are asked to send questions to IRWD’s Public Affairs Department through the normal channels and to refrain from submitting questions here as comments.

IRWD’s social media pages are offered to facilitate the sharing of information on water-related news.

IRWD DOES NOT endorse or promote any information posted to those social media sites, and specifically DOES NOT endorse, promote or attest to the validity or effectiveness of any commercial postings or third party advertisements on this site. If discovered by IRWD, IRWD will remove any posting that it finds to be inappropriate to the purpose of this site other than third party advertisements.

PLEASE NOTE: When on social media sites, you are no longer on an official IRWD website therefore you must abide by the social media sites' privacy policy and terms of use.