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customer care

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June 13, 2024 7:11PM
June 13, 2024 19:11PM
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customer care

Payment Options

If you have bill payment questions, visit IRWD.com/payment-questions, email us at CustomerService@IRWD.com or call 949-453-5300 and ask for a Customer Service Specialist.

Online
Payment Options
Viewable OnlinePaperless BillingCostPayment Posting TimeRegistration RequiredPayment Methods
IRWD Online Bill Pay Service

PayMyBill.IRWD.com
Yes Yes Free Immediately Yes Visa/Mastercard
Amex/Discover
Check
Venmo
Paypal
Paypal Credit
One-Time Payment with Paymentus

PayMyBill.IRWD.com
Yes No Free Immediately No Visa/Mastercard
Amex/Discover
Check
Venmo
Paypal
Paypal Credit
 

Payment Portal Usage: Our payment portal is intended solely for the purpose of making payments to Irvine Ranch Water District and viewing your IRWD water bill. Any misuse of the payment portal, including but not limited to fraudulent activities, unauthorized transactions, or attempts to exploit vulnerabilities, is strictly prohibited and may result in revoked or limited access.

 
Other Ways to PayViewable OnlinePaperless BillingCostPayment Posting TimeRegistration RequiredPayment Methods
One-Time Pay by Phone with Paymentus

Call 888-288-0141
No No Free Immediately No Visa/Mastercard
Amex/Discover
Check
Venmo
Paypal
Paypal Credit
In Person Walk-in or Drive-through

IRWD Headquarters
15600 Sand Canyon Ave. Irvine, CA 92618

Hours: 8 a.m.-5 p.m Monday-Thursday, altternate Fridays.
After hours or weekends, use parking lot drop box.
No No Free Next Business Day No Check only
Mail Delivery
Mail payment with billing stub in courtesy reply envelope provided.

If envelope is missing, address to: 
Irvine Ranch Water District / Customer Service Department
P.O. Box 51403 
Los Angeles, CA 90051-5703
No No Free Up to 5 Days No Check only

 

IRWD’s Policy on Discontinuing Residential Water Service (SB998)

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