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customer care

IRWD Logo Image
June 13, 2021 10:11AM
June 13, 2021 10:11AM
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customer care

Payment Options

 

CORONAVIRUS RESOURCES: IRWD buildings are closed, but we'll help you through this. Click here for links, hours, financial help, and news.                                                                                                                                          

 

Easier Bill Pay is Here: IRWD switched to a new bill pay service with no customer fees, and flexible options such as pay by phone or text. Visit PayMyBill.IRWD.com for more information.

 

For bill payment questions please email us at CustomerService@IRWD.com or call 949-453-5300 and ask for a Customer Service Specialist.

Online Payments

View Online

Paperless Billing

 Cost

Payment Posting Time

Registration Required

Payment Methods

IRWD Online Bill Pay Service

PayMyBill.IRWD.com

 Yes

 Yes

 Free

Immediately

Yes

 

 

V, MC, Amex, D, Check, Venmo, PayPal, PayPal Credit

 

One Time Payment with Paymentus
PayMyBill.IRWD.com

Yes

 No

 Free

Immediately

 No

V, MC, Amex, D, Check, Venmo, PayPal, PayPal Credit

 

Other Ways to Pay

View Online

Paperless Billing

Cost

Payment Posting Time

Registration Required

Payment Methods

telephone

One Time Pay by Phone with Paymentus
888-288-0141

No

No

Free

Immediately

No

V, MC, Amex, D, Check, Venmo, PayPal, PayPal Credit
person

*In Person - walk in/drive through


*This option is not currently available due to COVID-19

IRWD Office
15600 Sand Canyon Ave.
Irvine, CA 92618

Hours: 8 a.m. - 5 p.m. M-Th
After hours/weekends: Use parking lot drop box.

No

No

Free

Next Business Day

 No

 check

envelope

Mail Payment Checks (no cash)

Mail bill payment stub along with the courtesy reply envelope provided with your bill. If envelope is missing, the payment address is:

Irvine Ranch Water District
Customer Service Department
P.O. Box 51403
Los Angeles, CA 90051-5703

No

No

Free

Up to 5 Days

 No

 check

telephone

Text to Pay

PayMyBill.IRWD.com

Yes

Yes

Free

Immediately

No

V, MC, Amex, D, Check, Venmo, PayPal, PayPal Credit