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October 26, 2020 6:13AM
October 26, 2020 6:13AM

customer care

Request A Water Variance

CORONAVIRUS RESOURCES: IRWD buildings are closed, but we'll help you through this. Click here for links, hours, financial help, and news.                                                                                                                                          



If your household requires more water than your basic water budget provides, IRWD encourages you to apply for a variance.

Standard variances are given for additional permanent occupants, special medical needs, larger landscaped areas, and other reasons. A standard variance takes effect the day we receive your request. It must be renewed annually. 

Also, during the COVID-19 crisis, we are offering a short-term variance for households that have additional people temporarily living in the home. This variance will apply through Dec. 31, 2020, and does not require proof of permanent residency. 

How to apply

  • • COVID-19 temporary variance: To apply online, click here. Or fill out this application form and email it to us.
  • • Standard one-year variance: Please apply below or fill out this application form and email or mail it to us. Include the required documentation.

Apartment managers can request a variance for multiple accounts under one property name using this multi-family property variance request form.  

All incomplete applications will be returned. 

Variance Request For Increased Water Budget
  1. Contact Information:

  2. First Name*:(*)
    This field is Required!
  3. Last Name*:(*)
    This field is Required!
  4. Address*:(*)
    This field is Required!
  5. City*:(*)
    This field is Required!
  6. State*:(*)
    This field is Required!
  7. Zip*:(*)
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  8. Phone*:(*)
    This field is Required!
  9. Account#*:(*)
    This field is Required!
  10. Email Address*:(*)
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  11. Reasons For Variance Request

    All variances require attaching supporting documents. Attached files must be 7 megabytes or less. Files may be attached in compressed archives.

    Please check all that apply.

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  14. Total number in household:
    This field is Required!
  15. You will need to attach proof of permanent residency for EACH PERSON in the household. Proof may be children's birth certificates, school records, blank checks with preprinted name and address. income tax returns, drivers license, lease agreements, etc. Proof must be preprinted with current service address. Increased water budgets for additional occupants must be renewed annually. A renewal form will be mailed to you for this purpose.

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  20. File Upload
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  24. Total number of square feet:
    This field is Required!
  25. (soft landscape only)

  26. Submit landscape drawings or a sketch showing total square feet of the landscape. Include the surface area of your pool and spa. Do not include the hardscape area {i.e driveways, patios} as part of the total landscape. Record the dimensions of the total area in square feet.

    Is part of the landscape owned by the association but your responsibility to water for fire control?

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  30. Provide a doctor's note stating condition requires additional water usage.

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  33. (in a residential dwelling unit) Submit a copy of business license.

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  36. Provide a list of the type and quantity of each type of livestock that requires additional water. Please be advised that a site visit may be required to verify.
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  39. There may be other instances where an increased water budget is appropriate. Please contact Customer Service at 949-453-5300 to discuss your needs.

  40. Review your information is correct and complete before clicking 'Send Request'. Make sure you have attached all required supporting files.