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Request A Variance

Request A Water Variance

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house with people

There are three property types used to determine your default water budget: the property classification, the base number of residents per household, and the default area of outdoor landscaping.

View the helpful informational PDFs below to review if you are budgeted correctly, need a variance, the information necessary, and how to apply for an accurate budget.

Indoor variance PDF

Outdoor variance PDF

Also, during the COVID-19 crisis, we are offering a short-term variance for households that have additional people temporarily living in the home. This variance will apply through June 30, 2021, and does not require proof of permanent residency.

How to apply

• COVID-19 temporary variance: To apply online, click here. Or fill out this application form and email it to us.
• Standard one-year variance: Please apply below or fill out this application form and email or mail it to us. Include the required documentation.

Apartment managers can request a variance for multiple accounts under one property name using this multi-family property variance request form.

All incomplete applications will be returned.

Variance Request For Increased Water Budget

Contact Information:

First Name*:(*)

This field is Required!

Last Name*:(*)

This field is Required!

Address*:(*)

This field is Required!

City*:(*)

This field is Required!

State*:(*)

This field is Required!

Zip*:(*)

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Phone*:(*)

This field is Required!

Account#*:(*)

This field is Required!

Email Address*:(*)

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Reasons For Variance Request

All variances require attaching supporting documents. Attached files must be 7 megabytes or less. Files may be attached in compressed archives.

Please check all that apply.

Additional people in our home Invalid Input

Detached home with more than 4 permanent residents.Condo Attached/Detached home with more than 3 permanent residents.Apartment with more than 2 permanent residents. Invalid Input

Total number in household:

This field is Required!

You will need to attach proof of permanent residency for EACH PERSON in the household. Proof may be children's birth certificates, school records, blank checks with preprinted name and address. income tax returns, drivers license, lease agreements, etc. Proof must be preprinted with current service address. Increased water budgets for additional occupants must be renewed annually. A renewal form will be mailed to you for this purpose.

File Upload

Invalid Input

File Upload

Invalid Input

File Upload

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File Upload

Invalid Input

File Upload

Invalid Input

File Upload

Invalid Input

Additional landscape area Invalid Input

Detached home more than 1300 square feet.Condo Attached/Detached home with more than 435 square feet. Invalid Input

Total number of square feet:

This field is Required!

(soft landscape only)

Submit landscape drawings or a sketch showing total square feet of the landscape. Include the surface area of your pool and spa. Do not include the hardscape area {i.e driveways, patios} as part of the total landscape. Record the dimensions of the total area in square feet.

Is part of the landscape owned by the association but your responsibility to water for fire control?

YesNo Invalid Input

Invalid Input

Medical needs Invalid Input

Provide a doctor's note stating condition requires additional water usage.

Invalid Input

License care facility Invalid Input

(in a residential dwelling unit) Submit a copy of business license.

Invalid Input

Horse/Livestock Invalid Input

Provide a list of the type and quantity of each type of livestock that requires additional water. Please be advised that a site visit may be required to verify.

Invalid Input

Other Invalid Input

There may be other instances where an increased water budget is appropriate. Please contact Customer Service at 949-453-5300 to discuss your needs.

Review your information is correct and complete before clicking 'Send Request'. Make sure you have attached all required supporting files.