customer care

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May 23, 2024 11:35AM
May 23, 2024 11:35AM

customer care

Customer Care

Providing our customers with safe, high quality drinking water is IRWD's top priority. Our drinking water is safe and meets or exceeds all quality standards set by both the state and federal government. Our Water Quality staff continuously monitors the water supply, conducting over a quarter of a million laboratory tests each year from water taken from over 99 sample points throughout the District. We are proud to have a state-of-the-art Water Quality Laboratory that is state certified. IRWD's commitment to innovation makes it one of the best equipped water laboratories in Southern California.


IRWD's office at 15600 Sand Canyon Ave., Irvine, is open 8 a.m.- 5 p.m. Monday through Thursday, and on alternate Fridays. However, almost all transactions can be conducted by internet, email or phone. 

Mailing address

Irvine Ranch Water District
P.O. Box 57000
Irvine, CA 92619-7000

Main phone number


Email address


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