Bill pay services
IRWD strives to keep customer rates as low as possible. As a not-for-profit public agency, we continually look for ways to reduce costs, because costs put pressure on rates.
That includes identifying a flexible variety of the most convenient and cost-effective payment options for our customers.
What is the best payment method for customers?
Autopay using eCheck or ACH provides a convenient no-hassle no-fee option to avoid missed or late payments.
Customer bill payment options
Customers can pay their bill any of the following ways:
Autopay
Customers can sign up for automatic payments using eCheck or ACH. If you don’t have an account already registered, click “Register Now.”
See a step-by-step instruction guide.
One-time payments
Checks, money orders and cashier checks are accepted via mail, in our drop box, and at our Customer Service counter.
Credit and debit cards, PayPal, Apple Pay, Google Pay, Venmo, bank accounts and other fee-based services are accepted for one-time payments, provided the customer assumes the cost of the fee charged by the company that processes those payments. IRWD does not receive any part of this fee. Customers will need their account number to make the payment online.
Cash payments
Cash payments can be made at Walmart and Scan to Pay locations. IRWD no longer accepts cash at its customer service counter.
Register online to get WaterInsight
Customers who create an account in IRWD's bill pay system will automatically gain direct access to WaterInsight reports to help you track your water use and save money.
Estimate your bill
Take advantage of IRWD’s rate calculator to estimate your bill and learn how saving water helps keep your rates low.
Changes to IRWD payment options
Because of credit card fees and the rules that govern credit and debit card transactions, effective July 1, 2025, IRWD no longer accepts credit cards, debit cards and other online fee-based services for automatic payments.
