liquid-img

customer care

IRWD Logo Image
September 29, 2022 19:36PM

IRWD resumed its policy on late fees and interest on past due balances on Sept. 1, and discontinuations of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to pay their bill to avoid late fees, interest and discontinuation of service. Visit PayMyBill.IRWD.com to make a payment. To sign up for a payment arrangement, visit IRWD.com/payment-arrangement.

September 29, 2022 19:36PM

IRWD resumed its policy on late fees and interest on past due balances on Sept. 1, and discontinuations of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to pay their bill to avoid late fees, interest and discontinuation of service. Visit PayMyBill.IRWD.com to make a payment. To sign up for a payment arrangement, visit IRWD.com/payment-arrangement.

liquid-img

customer care

Seeing green? Thank our purple pipes!

IRWD has invested heavily in projects to create a diverse and reliable supply of water to serve our customers – and that’s never been more visible than now, when local commercial landscapes are staying green because they are irrigated with drought-proof recycled water.

Signs of this resilience are popping up throughout our service area: purple placards proudly identifying properties irrigated with recycled water, which is delivered in pipeline of the same color.

The state recently banned the use of drinking water to irrigate nonfunctional turf grass at commercial, industrial, and institutional properties throughout California. The good news is almost all public and commercial landscape in our service area is irrigated with recycled water. (The ban does not apply to lawns on residential property or turf used for human recreation.)

Because of our resilience, IRWD’s water supply is in good shape – and our communities remain green and beautiful – but we still urge everyone to use water wisely.

For water-saving tips and information about the drought, visit IRWD.com/drought.

Commercial customers can request a recycled water sign for their property here.