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customer care

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September 29, 2022 20:07PM

IRWD resumed its policy on late fees and interest on past due balances on Sept. 1, and discontinuations of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to pay their bill to avoid late fees, interest and discontinuation of service. Visit PayMyBill.IRWD.com to make a payment. To sign up for a payment arrangement, visit IRWD.com/payment-arrangement.

September 29, 2022 20:07PM

IRWD resumed its policy on late fees and interest on past due balances on Sept. 1, and discontinuations of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to pay their bill to avoid late fees, interest and discontinuation of service. Visit PayMyBill.IRWD.com to make a payment. To sign up for a payment arrangement, visit IRWD.com/payment-arrangement.

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customer care

Water resilience pays off in dry times

While 2021 and 2022 have been critically dry in California, Irvine Ranch Water District is well-positioned to weather these conditions for several years.

We’re in good shape. But saving water is something to always strive for – rain or shine – and IRWD remains at your service with rebates, workshops, and tips to help.

Because of our long history of investing in new and drought-proof sources of water — and thanks to you, our customers, using water wisely — we are able to fully meet the water needs of our community.

IRWD has created one of the most diverse water supply portfolios in California, with investments in groundwater wells, groundwater treatment systems, local water runoff capture, water banking, and one of the most extensive water recycling systems in the nation.

Our water-budget-based rate structure encourages efficient water use. We also offer ongoing programs and information to give customers the tools they need to save water.

Because of all that, IRWD imports only 18% of our water from outside our immediate area. That means we don’t rely heavily on water from Northern California, where the effects of the current drought are most severe.

Water, like money in the bank, should always be spent wisely. Don’t waste a good thing.

We are in this together, and we all need to continue to do our part to reduce water use where we can. For the latest on IRWD water-efficiency programs, tools and rebates available, visit RightScape.com.

 

(Photo above: Recycled water keeps our communities green and beautiful.)