Customers start the rebate process by submitting the Turf Replacement application. Normally, customers receive a response within 2-3 weeks for a pre-inspection appointment, where an inspector measures the eligible areas of turf grass.
Following the pre-inspection appointment, the customer receives a Notice to Proceed which they must sign to acknowledge the terms and conditions. The turf replacement project must be completed within 90 days of the Letter to Proceed but extensions may be granted if needed.
Once the turf replacement project is complete, the customer is required to submit photos and upload receipts and invoices. An inspector will schedule a post-inspection appointment with the customer to measure the eligible project areas, subtract ineligible areas, and ensure all program terms are met.
Once the project is confirmed to meet all guidelines, the rebate check will be mailed to the mailing address listed on the application. Please allow 6-8 weeks for residential projects and 8-12 weeks for commercial projects for delivery of the rebate check.


Tree rebate
