Liquid News

We’ve Made Your Bill Simpler, Without Skimping on Detail

Notice anything different about your December 2018 water bill? We redesigned it based on feedback from customers, who said they wanted it to be easier to read without sacrificing detail. See this document for an example of an actual bill with helpful explanations. 

The changes include:

  • A simplified account summary, for at -a-glance convenience
  • Uncomplicated water usage data
  • Detailed breakdowns of how your charges were calculated

And this is helpful: Customers who receive an eBill will no longer have to log in to look at their bill. We will attach a PDF to your email, so you can read it right there. 

Don’t forget to look for your monthly Pipelines newsletter behind the last page of your bill!

Yes, you will continue to receive Pipelines  every month — packed with news, event listings, and money-saving water-efficiency tips. If you get your bill by mail, Pipelines will be in the envelope, behind the last page of the bill. If you receive an eBill, Pipelines will be part of the PDF; just click on the PDF and scroll down to Pipelines, after your bill.

Links:

inspire-your-garden-with-succulents
Inspire Your Garden with SucculentsIf you’ve ever thought about saving water by planting a colorful drought-tolerant landscape, IRWD has some new inspiration for you....
mwdoc-poster-contest-winners-recognized-for-art-pieces
MWDOC Poster Contest Winners Recognized for ArtworkHundreds of students participated in the 2019 annual Water Awareness Poster Contest. 12 students from the Irvine Ranch Water District...
recycled-water-101-keeping-green
Recycled Water 101: Keeping GreenDrought-proof beauty Purple pipe distinguishes IRWD’s recycled water system, but the concept behind it all is green. Recycling provides an environmentally sustainable...
irwd-prepares-for-wildfires-and-you-should-too-2
IRWD Prepares for Wildfires, and You Should TooSummer marks the official start of fire season: a time when heat, dry brush and whipping winds create an incendiary...
irwd-celebrates-asian-american-and-pacific-islander-month
IRWD Celebrates Asian American and Pacific Islander MonthMay is Asian American and Pacific Islander Heritage Month, which celebrates the achievements and contributions of Asian Americans and Pacific...
fifth-public-hearing-evaluating-change-in-irwd-election-process
Fifth Public Hearing Evaluating Change in IRWD Election ProcessNOTICE OF PUBLIC HEARING IRVINE RANCH WATER DISTRICT Public Hearing Regarding Proposed Final Action on a Transition to Division-Based Elections, and to...
clean-car-can-say-i-saved-water
Clean Car Can Say, ‘I Saved Water’Car washes have two superpowers. They keep your car sparkly clean. And compared to washing a vehicle with a hose...
nice-ice-at-great-park-it-s-recycled
At New Great Park Ice, the Rinks Use Recycled Water2016 World Junior Figure Skating champion Marin Honda of Japan takes Great Park Ice for a spin during warmups for...
save-water-fix-a-leak-and-win-prizes
Save Water: Fix a Leak and Win PrizesIn honor of Fix a Leak Week, March 18–24, IRWD customers can win a $200 or $100 Home Depot gift...
spring-forward-for-water-efficiency
Spring Forward for Water EfficiencyEvenings will become lighter beginning Sunday, March 10, 2019, as we set our clocks forward one hour for daylight saving...
calling-all-student-artists-2019-water-awareness-poster-contest
Calling all Student Artists - 2019 Water Awareness Poster ContestThe Irvine Ranch Water District invites students to create a poster that shows how to use water wisely at home,...