Liquid News

We’ve Made Your Bill Simpler, Without Skimping on Detail

Notice anything different about your December 2018 water bill? We redesigned it based on feedback from customers, who said they wanted it to be easier to read without sacrificing detail. See this document for an example of an actual bill with helpful explanations. 

The changes include:

  • A simplified account summary, for at -a-glance convenience
  • Uncomplicated water usage data
  • Detailed breakdowns of how your charges were calculated

And this is helpful: Customers who receive an eBill will no longer have to log in to look at their bill. We will attach a PDF to your email, so you can read it right there. 

Don’t forget to look for your monthly Pipelines newsletter behind the last page of your bill!

Yes, you will continue to receive Pipelines  every month — packed with news, event listings, and money-saving water-efficiency tips. If you get your bill by mail, Pipelines will be in the envelope, behind the last page of the bill. If you receive an eBill, Pipelines will be part of the PDF; just click on the PDF and scroll down to Pipelines, after your bill.

Links:

calling-all-student-artists-2019-water-awareness-poster-contest
Calling all Student Artists - 2019 Water Awareness Poster ContestThe Irvine Ranch Water District invites students to create a poster that shows how to use water wisely at home,...
2019-irwd-science-fair-winners
2019 Science Fair Water-Related Project WinnersIrvine Ranch Water District participated in project judging for the annual Irvine Unified School District Science Fair on Feb. 6,...
irwd-data-drives-smart-sprinklers
IRWD Data Drives Smart SprinklersChanges in the weather say a lot about your landscape’s water needs. That’s why IRWD operates three weather stations—in the...
sign-up-now-for-water-tours
Sign Up Now for Water ToursCurious where your drinking water comes from and what happens to it after it disappears down the drain? Get answers...
love-your-water-district-the-411
Love Your Water District: the 411What is Irvine Ranch Water District and what do we do? Here is a primer: We are a California special district—an...
recycled-water-green-communities
Recycled Water, Green CommunitiesThis is drought country. So how do we keep your faucets flowing while keeping the community so green and beautiful?...
what-a-water-year-it-was
What a Water Year It WasIRWD works hard to see that our customers get the best in drinking water, recycled water and sewer services. To...
2019-water-efficiency-challenge
2019 Water Efficiency ChallengeThe New Year is a time of renewal and reflection. For 2019, the IRWD Water Efficiency team encourages you to...
32-000-in-acwa-scholarships-available-in-2019
$32,000 in ACWA Scholarships Available in 2019As a member of the Association of California Water Agencies, Irvine Ranch Water District is proud to share several ACWA...
project-wins-public-private-partnership-award
Project Wins Public-Private Partnership AwardIrvine Ranch Water District’s award-winning Energy Storage Project, which will save water customers half a million dollars a year, has...
board-selects-new-president-vice-president
Board Selects New President, Vice PresidentThe Irvine Ranch Water District Board of Directors has selected Steven E. LaMar to serve as president and Mary Aileen...