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customer care

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July 23, 2024 10:28AM
July 23, 2024 10:28AM
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customer care

What to do if you spot a leak in your neighborhood

Have you ever noticed a broken sprinkler or leak while out walking or driving in your neighborhood? With Log-a-Leak, you can help us help your neighbors save water.

IRWD’s new online tool makes it easy for people to help identify problems. Log-a-Leak pinpoints the location using GPS from your phone. Once you hit send, IRWD will contact the responsible person to get the problem fixed.

With more eyes out in the community, we can help more customers – including HOAs and businesses, where management might not be aware water is being wasted. 

Just go to IRWD.com/logaleak and pin the location. We’ll take care of the rest. 

Note: If there is a leak on your own property, no need to fill out this form. Once your leak has been repaired, see if you quality for a leak adjustment on your water bill by calling 949-453-5300 or email CustomerService@IRWD.com
If this is a leak on IRWD equipment, or an urgent matter, please call us at 949-453-5300 so we can respond immediately.