customer care

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August 01, 2021 13:37PM
August 01, 2021 13:37PM

customer care



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Public Safety Power Shutoffs

CORONAVIRUS RESOURCES: IRWD buildings are closed, but we'll help you through this. Click here for links, hours, financial help, and news.                                                                                                          ... Continue Reading »

District Election Process

After undertaking a yearlong public process to evaluate moving from an at-large election process to division-based elections, the Irvine Ranch Water District Board of Directors voted on May 13, 2019, to transition the election of the IRWD Board of Directors to division-based elections.

The November 2020 election was the first election in which the IRWD Board of Directors were elected through division-based elections.

Current Elections Process

IRWD currentl... Continue Reading »

In 1967, the Irvine Ranch Water District began using recycled water to supplement and expand its water supply portfolio. In the half-century since, IRWD's recycled water infrastructure has evolved from a small operation mostly focused on agriculture to one of the most comprehensive and technologically advanced recycled water systems in the nation. Recycled water in our District is used primarily for outdoor watering. It's not for drinking. But every gallon of recycled water used saves a gallon of drinking water... Continue Reading »
Instructions Select your Account Type. Enter the number of people living in your home. Enter the approximate square footage of the irrigated landscaped area outside your home. This figure should not include the portion of your lot taken up by your house, nor should it include "hardscape" such as patio and sidewalk areas. If you have a pool, include it as if it were part of the landscaped area since the pool evaporates roughly the same amount of water used by plants. Enter the month for which you would like a... Continue Reading »
What is the problem?

The Orange County Water District (OCWD) is limiting Irvine Ranch Water District’s ability to pump low cost groundwater when compared to other north Orange County water agencies by implementing a policy that excludes recycled water from total water demand calculations. This imposes an unfair financial burden on IRWD customers.

How are water resources managed in Orange County?

North Orange County meets the total water demands of its residents through groundwater, imported water, and... Continue Reading »