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customer care

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September 28, 2022 14:44PM

IRWD resumed its policy on late fees and interest on past due balances on Sept. 1, and discontinuations of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to pay their bill to avoid late fees, interest and discontinuation of service. Visit PayMyBill.IRWD.com to make a payment. To sign up for a payment arrangement, visit IRWD.com/payment-arrangement.

September 28, 2022 14:44PM

IRWD resumed its policy on late fees and interest on past due balances on Sept. 1, and discontinuations of service for delinquent accounts will begin Oct. 1. Customers with past-due balances are encouraged to pay their bill to avoid late fees, interest and discontinuation of service. Visit PayMyBill.IRWD.com to make a payment. To sign up for a payment arrangement, visit IRWD.com/payment-arrangement.

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customer care

Rates & charges

For over 25 years, IRWD has used a Budget Based Rate Structure to calculate your monthly bill. This fair rate structure provides you with the water you need, and puts you in the driver's seat to lower your bill. IRWD customers enjoy some of the lowest rates in Orange County. To use a rate calculator to estimate your bill and learn how saving water helps keep your rates low, please click here.

For an example of an IRWD bill with helpful explanations, view this document.

How do budget-based rates work? See this resource guide.

View the FY2022/23 Rates & Charges here

 
              Residential Customers
              Sewer Customers
              Large Landscape Customers
              Commercial / Industrial / Public Authority /
              
Non-Residential Mixed Usage Customers
             Recycled Water Rates
             Agricultural Customers