Irvine Ranch Water District Makes it Convenient for Customers

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Contact: Shannon Reed, Public Affairs Manager
reeds@irwd.com, (949) 453-5500

The Top Five Things You Can Do Online

Irvine Ranch Water District is dedicated to making it more convenient for customers to access their accounts, pay their bills, or catch up on the latest District news.

“There are five things that customers can do online that saves them time,” said IRWD Customer Service Manager Gina Jackson. “They can look at their current bills, start or stop service, sign up for eBill, learn how to check for leaks, or sign up for emergency notifications.”

1.  Want to compare your bill from a year ago to your current bill? You can do so with “Account Access.” You may also check your account balance, payment history, current and prior years' water usage and more. Click on “Account Access” to register. If already registered, just enter your user identification and password.  

2. Starting and stopping service is as easy as the click of a mouse. If starting service, go to Start/Stop Service and provide the service address, mailing address, contact phone number, government issued identification number and the date you wish to start service. If stopping your service, just click on Stop Service on the Start/Stop Service page. Please allow one business day to start or stop service.

3.  eBill is an electronic billing and payment service. Register at Account Access and benefit from the convenience of receiving your bill electronically and paying online, free of charge, from your checking or money market account. With this service, you will no longer receive a paper bill in the mail, but instead will receive an email advising your bill is ready to view and pay.

4.  Is your water bill a little higher than it should be? You might have a leak. Learn how to check for leaks in toilets, slow or invisible leaks, and leaks outside in the yard or sprinkler system.

5.  Enroll in CodeRED to be notified of water related emergencies. The CodeRED system has the ability to send voice, email and text messages to thousands of our customers within minutes and to the entire District within one hour.

For more information, please visit our website.

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