BY PHONE:

Main Switchboard	(949) 453-5300
Customer Service Department: To start or stop service or for questions about your bill 24-hour emergency line Water Quality questions or problems	(949) 453-5300
Public Affairs Department: Tours Education programs	(949) 453-5500
Local numbers from Portola Hills	(949) 858-IRWD (4793) or (949) 858-3190

BY MAIL:

Irvine Ranch Water District
P.O. Box 57000
Irvine, CA 92619-7000

BY E-MAIL:

• All billing and customer service-related questions: customerservice@irwd.com
• eBill (paperless billing) questions: ebill@irwd.com
• Web-related questions or comments: webmaster@irwd.com

IN PERSON:

Irvine Ranch Water District Headquarters
15600 Sand Canyon Avenue
Irvine, California 92618-3102

Headquarters office hours:
Monday-Thursday 7:30 a.m. to 5 p.m.
Friday 8 a.m. to 5 p.m.

Engineering counter hours:
Monday - Thursday 7:30 a.m. to 4:30 p.m
Friday 8 a.m. to 4 p.m.

Maps and directions to IRWD Headquarters

• Irvine Ranch Water District Operations Center
  3512 Michelson Dr.
  Irvine, CA 92612

  Operations Center office hours:
  Monday - Thursday 7:30 a.m. to 4 p.m.
  Friday from 8 a.m. to 3 p.m.

  Map and directions to IRWD Operations Center and Michelson Water Reclamation Plant