Our Website. Our Privacy Policies.

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Thank you for visiting the Irvine Ranch Water District website. Your privacy rights are important to us and we are committed to using your information to help us provide you with better services.  This policy explains our online privacy practices and how we collect and use your information.

The type of information we collect and this policy is subject to change without notice, and it reflects IRWD’s current business practices.  Please revisit this policy statement regularly. It is intended to help you make informed decisions concerning disclosure of information in connection with IRWD’s website and related services.  By using this website, whether you accessed this website directly or through a link from another website, you agree to be bound by the terms of this policy.

IRWD will not share or exchange online information that you provide us, including e-mail addresses with third parties for their use. We will disclose personally identifiable information as required by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to law enforcement or regulatory agency’s request.  As a governmental agency, IRWD is subject to the access and confidentiality provisions of the Public Records Act.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Some of our sites contain links to other sites whose information practices may be different than ours. Please read the other sites’ privacy notices, and note that we have no control over information that is submitted to, or collected by, these third parties.

Security

If you have any questions or concerns about the IRWD online policy for this site or its implementation you may contact us at webmaster@irwd.com.

Unauthorized attempts to upload or change information on IRWD’s web servers are strictly prohibited and may be punishable by law, including under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

Information Collected and Stored Automatically

If you do nothing during your visit but browse or download information, we may automatically collect and store the following types of information related to your visit: 

  • The Internet Protocol Address and domain name used, but not the e-mail address.  The Internet Protocol Address is a numerical identifier assigned either to your internet service provider or directly to your computer.  We use the Internet Protocol Address to direct internet traffic to you and generate statistics used in the management of this site;
  • The type of browser and operating system you used;
  • The date and time you visited this site;
  • The web pages you visited prior to coming to this website;
  • The website you visit as you leave this website; and
  • If you downloaded a form, the form that was downloaded

The information we automatically collect or store is used to improve the content of our web services and to help us understand how people are using our services.  This information does not identify you personally and is used for website statistics.  The information we automatically collect and store in our logs about your visit helps us to analyze our website to continually improve the value of the materials available. Our website logs do not identify a visitor by personal information, and we make no attempt to link other websites with the individuals that browse the IRWD website.  IRWD does not sell “electronically collected personal information.”  Any distribution of “electronically collected personal information” will be used solely for the purposes from which it was provided to us.

Cookies

In order to provide optimal service and convenience we may use “cookies.” A cookie is a temporary code placed in your computer by our server that facilitates communication and saves you time when you visit our site. Cookies may be used to understand site usage and to improve the content and offerings on our sites.

Chat Rooms, Forums, Message Boards and News Groups

Some of IRWD’s websites may provide or link to chat rooms, forums, message boards or news groups for their users. Any information that is disclosed in these areas may become public information and a user should therefore exercise caution when deciding to disclose one’s personal information in such places. Chat sessions and discussion forums may be logged.

Disclaimer of Liability

Neither IRWD, nor any of its units, programs, employees, agents or individual board members, shall be held liable for any improper or incorrect use of the information described and/or contained in IRWD’s websites and IRWD assumes no responsibility for anyone’s use of the information. In no event shall the IRWD websites, or its units, programs, employees, agents or individual board members be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.

Disclaimer of Warranties and Accuracy of Data

Although the data found using IRWD’s access systems have been produced and processed from sources believed to be reliable, no warranty, express or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. IRWD provides this information on an “as is” basis. All warranties of any kind express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses and non-infringement of proprietary rights are disclaimed. Changes may be periodically made to the information herein; these changes may or may not be incorporated in any new version of the publication. If a user has obtained information from any of the IRWD web pages via a source other than IRWD pages, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use.

If you believe that information obtained from this website is inaccurate, illegible or out-of-date, or you encounter technical or other problems when using or accessing this site, please, please report them to:

Irvine Ranch Water District
Webmaster
P.O. Box 57000
Irvine, CA 92618
webmaster@irwd.com

Disclaimer of Endorsement

IRWD is a distributor of content sometimes supplied by third parties and users. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, users, or others, are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of IRWD and shall not be used for advertising or product endorsement purposes. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by IRWD and shall not be used for advertising or product endorsement purposes.

Disclaimer for External Links

IRWD has links to other websites, and other websites may have links to IRWD’s website(s). These include links to/from websites operated by other agencies and officials, other government agencies, nonprofit organizations and private businesses. When a user leaves an IRWD website and visits another site, the user is subject to the privacy policy of that new site. IRWD is not responsible for the contents of any off-site pages referenced. The user specifically acknowledges that IRWD is not liable for the defamatory, negligent, inaccurate, offensive, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Links from/to IRWD web pages on the internet to/from other sites do not constitute an endorsement of the other sites by IRWD. These links are provided as an information service only. It is the responsibility of the user to evaluate the content and usefulness of information obtained from other sites. IRWD’s websites contain links to other related websites and resources. Since IRWD and its websites are not responsible for the availability of these outside resources or their contents, the user should direct any concerns regarding any external link to its site administrator or webmaster.

Disclaimer of Duty to Continue Provision of Data

Due to the dynamic nature of the internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, pages, and files are reorganized. The user expressly agrees that the use of IRWD’s websites are at the user’s sole risk. IRWD does not warrant that the service will be uninterrupted or error free. The documents and related graphics published on this web or server could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. IRWD and/or its respective units and programs may make improvements and/or changes in the information and/or programs described herein at any time.

E-mail Addresses

E-mail addresses obtained through the website will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the California code as well as federal laws. E-mail or other information requests sent to IRWD’s websites may be maintained in order to respond to the request, forward that request to the appropriate staff within IRWD, communicate updates to the IRWD page that may be of interest to citizens, or to provide the IRWD webmaster with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time.

A Special Note About Children

Children are not eligible to use services that require submission of personal information, and we require that minors (under the age of 18) do not submit any personal information to us. This includes submitting personal information to IRWD as part of a user profile or personalization profile. If you are a minor, you can use these services only if used together with your parents or guardians. If you are a minor, you should seek guidance from your parents.

If IRWD decides to begin collecting personal information from children, we will notify parents that it is being requested, disclose the reasons for collecting it, and disclose our intended use of it. IRWD will seek parental consent before collecting any personally identifiable information. If it does collect it, parents may request information on the type of data being collected, view their child's information, and, if they choose, prohibit IRWD from making further use of their child's information. IRWD will not provide personal information about children to third parties.

 

Date last modified:  September 21, 2010

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